Processing agreement (Privacy Annex A)

Roles

The Customer is controller of the player, staff and club-operation data loaded into the system. The Supplier is processor in order to provide the software, technical support and, if the plan includes it, the AI assistant.

Instructions and measures

The Supplier processes those data to perform the contract, on the Customer’s instructions constituted by use of the product and by this agreement. Measures: encryption in transit, separation between clubs, least-privilege access, no public analytics on the site.

The sub-processor list is the Sub-processors page, generated from the vendor registry. A reasoned objection is sent on the channel shown on that page or to info@clubsonfire.com.

End of contract

When the contract ends the Supplier returns or deletes the club’s data as the Customer requests, except retention required by law. This agreement stays in force for the time needed for that return or deletion.